We deeply value your privacy, and we want our privacy practices to be transparent so that you feel at ease using our site and providing us with information. We are dedicated to preserving visitors’ right to privacy on our website.
2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the information concerning products or services you have requested. The purposes for which we collect Personal Information is identified at the time we collect the information. The purposes for which information is collected is clear, and consent may be implied, such as when your name and email address is provided.
When you connect to our website, certain personal information is exchanged between your computer and our server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you are using. This personal information is kept by us solely for technical and statistical purposes related to the performance of our website. The information collected is as follows:
- the domain name of your Internet service provider.
- your IP address.
- your browser (Explorer, Firefox, etc.).
- your operating system (Windows, Mac OS, etc.).
- the date and time of your visit.
- the webpages consulted.
- how much time you spend on the website, and on each page.
- how many web pages were visited per session.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail or the Internet.
The personal information that you voluntarily communicate to us by email or through the contact form on our website, such as your name, email address, and telephone number, will only be used to allow us to reply to you or a third party in order to follow up on your request. The information we collect is kept in a secure environment. Our employees are bound to respect the confidentiality of your information.
Our contracted provider employs all necessary high-level security technologies to ensure the protection of all personal data, as well as data transmitted to and from third parties.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Personal Information will be maintained as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. However, this deactivation may have the effect of restricting certain functionalities of our website.
10. Third-Party Websites
11. Google Analytics
We use Google Analytics, a web analytics service that allows us to track and analyze user interactions and behavior on our website.
12. Use of Partners for Marketing Automation
We use the services of the following partners who temporarily retain the personal information of clients for marketing automation purposes: Twilio, a company which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs; SendGrid, a customer communication platform for transactional and marketing email; and Dialog Insight, a personalization and marketing automation platform.
13. Bill 25: New Provisions Protecting the Privacy of Quebecers
Bill 25 aims to modernize legislative provisions as regards the protection of personal information in the private sector. This reform modernizes the rules protecting personal information in Quebec so that they are better adapted to the new challenges posed by the current digital and technological environment.
As per the guidelines of Bill 25, in the event of a confidentiality incident, a record of such an incident will be kept and prompt action will be taken to reduce the risk of harm to the affected individuals. Both the Commission and the persons concerned will be contacted regarding any incident posing a serious risk of harm. Furthermore, we will comply with the law’s new framework applicable to the communication of personal information without the consent of the person concerned in the context of a commercial transaction or for the purposes of study, research or the production of statistics.
You have the following rights regarding your personal information under Quebec’s Bill 25:
- You can access, update, or delete your personal information by contacting us using the information provided below.
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us.
- You can disable cookies in your browser settings.
Mobi724 Global Solutions Inc. is responsible for all personal information. Marcel Vienneau has been appointed as the person responsible for the regulations stipulated in Bill 25.